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What is the pre-requisite for testing on BrowserStack Live and App Live?

Before you begin testing, make sure the following network configurations are in place:

Normal users:

  • Whitelist all outbound traffic to `*.browserstack.com`.
  • Enable port 443 - Protocols UDP, TCP, STUN, TURN.
  • Disable SSL inspection for `*.browserstack.com`.
  • Ensure a minimum network bandwidth of 4 Mbps for optimal performance.


Enterprise users:

  • Whitelist BrowserStack domains and outbound IPs in your corporate network or firewall.
  • Enable the following ports:
    • Port 443 - Protocols UDP, TCP, STUN, TURN.
    • Ports 32768–65535 - Protocols UDP, TCP.
  • Disable SSL inspection for `*.browserstack.com`.
  • Ensure a minimum network bandwidth of 4 Mbps for optimal performance.


If you’re still unable to test, contact BrowserStack Support for assistance.


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